Customer Service Representative

6 months ago


Liverpool, Australia Temp & Agnew Pty Ltd Full time

Hybrid Working after training, 2 days from home / 3 days in the office
- Monday - Friday, ASAP Start
- $60k plus super

The company:
A leading household brand with award winning products is looking for a proactive Customer Service Specialist to join their team

The Role
- Build relationships with clients/stakeholders
- Answer inbound/outbound calls from customers
- Deliver exceptional customer service to achieve satisfactory outcomes
- Perform administrative tasks and enter data as required
- Maintain customer database

About you:

- Proficient computer and organizational skills
- Results Driven
- Ability to multitask
- Good attention to detail
- Excellent communication and listening skills
- Ability to work in a fast-paced environment
- Motivated with the ability to work in a team/independently
- Ability to liaise with external stakeholders in a professional and confident manner
- Well-spoken with a good phone manner
- Strong data entry and administration skills
- Must have 2+ years experience within a Call Centre environment.
- Permanent resident/Citizen only

What we offer:

- ASAP start
- 10% bonus each year
- Full time temp role with potential to go perm in the future
- Ongoing career development
- Progression routes available into other teams
- Supportive team/great culture



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