Dynamics 365 Digital Transformation Specialist
1 week ago
This is a temporary opportunity as a Business Analyst in Melbourne's CBD. The role requires strong expertise in CRM and/or Case Management systems, with a focus on stakeholder engagement and user-centered design.
About the PositionThe position is based in a public sector environment focusing on dispute resolution and making legally binding decisions across civil claims, residential tenancies, guardianship, planning, and human rights.
Key Responsibilities- Collaborate with stakeholders to gather and document business requirements.
- Analyse current processes and identify areas for improvement.
- Develop and present detailed reports and recommendations to leadership teams.
- Support the design and implementation of technology solutions that align with organisational goals.
- Proven experience working with enterprise-level CRM systems (e.g., Microsoft Dynamics 365).
- Experience with uplift of Digital Case Management Systems.
- Experience in a complex digital transformation or product development environment.
- A temporary role with potential for meaningful contributions to key projects.
- The chance to collaborate with a dedicated and professional team.
- Gain valuable experience in a technology-driven environment.
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