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Customer Service Representative

7 days ago

Campbelltown, Australia Singtel Group Full time

Delivering Exceptional Customer Experiences

At Optus, we are passionate about defining the future of service excellence. Our team of 6,000+ people thrive on a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. We're looking for an experienced Retail Sales Consultant to join our Macarthur Square store on a casual basis.

The Day-to-Day

  • You will be the face of Optus delivering customer service brilliance powered by optimism.
  • Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand.
  • Bring your charm by providing personalized solutions & product expertise – your smile is your secret sales weapon.
  • Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter.

Your Key Responsibilities

  1. Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets.
  2. Tech Explorer: You are always on the hunt for the latest tech trends that you can playback.
  3. Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions.
  4. Team Spirit: You thrive in a collaborative, customer-focused environment.

Your Benefits

  • $34/hour inclusive of super and applicable loadings.
  • Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
  • Unlock additional benefits to over 400 retailers Australia-wide.
  • Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials.
  • Build meaningful connections through employee-led networks and diversity initiatives.