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Customer Service Representative

1 week ago

Campbelltown, Australia Planet Fitness Franchising, LLC. Full time
Join Our Team as a Customer Service Representative

We are seeking a friendly and approachable customer service representative to join our team at Planet Fitness. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members, answering their questions, and resolving any issues they may have.

You will work closely with our management team to ensure that all club operations run smoothly and efficiently. This includes greeting and saying goodbye to all members and guests, monitoring club access, and answering phone calls and handling member complaints.

To be successful in this role, you will need to have excellent communication skills, be able to work well independently, and have a strong understanding of the Judgement Free Zone concept. If you are passionate about delivering a positive experience for our members, we want to hear from you