Automotive Technical Expert

1 day ago


Port Melbourne, Australia Bayside Group Full time

    As a Technical Operations Specialist at Bayside Group, you will be responsible for delivering quality technical support to Polestar Service Partners. This role requires a strong understanding of automotive diagnostics and certification as an OEM Master Technician.


    Key responsibilities include providing technical support via the Polestar Nebula Technical Support system, training and mentoring technicians, managing technical e-learning pathways, and monitoring and addressing vehicle concerns. You will also develop and implement corrective actions in collaboration with stakeholders.


    To be successful in this role, you will need 5+ years of proven experience as a technician, with automotive experience and certification as an OEM Master Technician. Strong communication skills are essential for delivering effective technical support to the Service Partner network.


    We offer attractive remuneration, company car, laptop, and mobile, as well as health and wellbeing initiatives, lifelong learning and career development opportunities. A dynamic, inclusive, and sustainable working environment is also available.


    If you have extensive automotive diagnostic knowledge in FlexRay, CAN, and hybrid/electric propulsion, and drive and determination to work in an evolving fast-paced environment, we encourage you to apply. A valid full driver's license is also required.



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