Automotive Service Advisor Trainee
3 months ago
Are you passionate about cars and eager to jump start your career in the automotive industry? Look no further
Apprenticeships R Us is looking for a **Trainee Service Advisor ** in the **Port Melbourne, VIC **areas. This role will combine on-the-job training whilst you work towards your **Certificate III in Business** qualification.
**What is a traineeship?**
A traineeship is a 12 month, paid job that will include hands on training alongside a skilled team of experts with structured learning in order to receive a **Certificate III in Business**. Following this qualification will allow the opportunity of getting promoted after completion.
**What We Offer**:
- **Comprehensive Training**: Learn from the best in the industry Our seasoned professionals will provide you with hands-on training and guidance every step of the way.
- **Diverse Experience**: Gain exposure to various aspects of automotive service operations, including customer interactions, vehicle diagnostics, repair estimations, and service scheduling.
- **Career Growth**: Unlock endless possibilities for advancement within our organization. We believe in nurturing talent and providing opportunities for personal and professional development.
**Some of your duties as a Service Advisor Trainee will include**:
- Determine if technical solutions can be resolved over the phone.
- Accurately record issues and data into a Dealer Management System.
- Conduct transactions; walk customer through process and provide a summary of the service.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the delivery time or pick up with each customer
- Follow up with customer on services provided; ensure they are satisfied with the work performed
**Join Us Today and Drive Your Future Forward**
**Job Type**: Apprenticeship
Schedule:
- 8 hour shift
- Shift work
Work Authorisation:
- Australia (required)
Work Location: In person
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