Transforming Lives Through Quality Leadership

2 weeks ago

Melbourne, Victoria, Australia beBeeClinicalRisk Full time $110,102
Clinical Risk and Quality Officer Role

Family Life is seeking a highly skilled Clinical Risk and Quality Officer to join our Clinical Practice and Quality team. This role plays a pivotal part in supporting clinical governance and quality assurance across the organisation.

Key Responsibilities:
  • Coordinate Clinical Governance Committee operations and documentation.
  • Administer critical incident and complaint processes.
  • Maintain clinical risk registers and support risk treatment planning.
  • Lead internal and external quality audits, including ISO 9001 compliance.
  • Support continuous improvement initiatives and quality documentation.
  • Collaborate with the OHS Officer to ensure clinical governance aligns with safety standards.
  • Facilitate governance committees and the Diversity and Inclusion Working Group.
  • Support the implementation of the Reconciliation Action Plan.
  • Assist with privacy and data protection functions.
  • Provide corporate governance support to the Director of Clinical Practice, Evidence and Quality, CEO, and Board.

This is an excellent opportunity for a detail-oriented and proactive individual to make a meaningful contribution to the organisation's clinical governance and quality assurance efforts.

Requirements:
  • Strong understanding of clinical governance principles and practices.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Highly organized and able to manage multiple tasks simultaneously.
  • Proven ability to maintain confidentiality and handle sensitive information.
Benefits:
  • Flexible work options and a great team culture.
  • Salary packaging (receive up to an extra $18,500 in tax-free pay per year).
  • Additional Paid Leave for End of Year Closedown.
  • Purchased Annual Leave Scheme.
  • Rostered Day Off Scheme for Eligible Employees.
  • Employee Assistance Program, a free and confidential counselling service for employees.
About Family Life:

Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

We value diversity and welcome applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

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