Senior Content Strategist
3 weeks ago
We are seeking a highly skilled and experienced Senior Content Designer to join our team in delivering an innovative role that will drive digital excellence and customer-centricity.
As a Senior Content Designer, you will work collaboratively with key stakeholders and subject matter experts to develop and maintain online content, ensuring it is accessible, searchable, customer-focused, and meets whole-of-government standards.
Key responsibilities include:
- Developing and implementing digital design standards and procedures, establishing metrics, and generating reports to evaluate the usability and performance of QPT's digital channels.
- Reviewing and publishing web content that is responsive, accurate, and shows attention to detail, ensuring best practice standards and addressing customer needs.
- Collaborating with subject matter experts to prepare engaging web content through co-design, providing support and expertise in web design and content presentation best practice.
- Analysing and reporting on the effectiveness of QPT's digital content using insights to guide decision-making and develop strategies for improving user experience.
- Maintaining awareness, contributing to, and facilitating adoption of good practice digital design techniques and practices, whole-of-government policies, standards, and guidelines.
- Operating industry standard tools in support of content and media asset creation, optimising digital platform features, web publishing, monitoring, and insights/evaluation.
- Developing and maintaining strategic relationships and partnerships with key internal and external stakeholders.
- Actively engaging in a team environment and positive culture, by demonstrating QPT core values, celebrating success, and committing to continued learning and development.
To be successful in this role, you will need to demonstrate:
- Strong technical and editorial skills, a data-driven mindset, and a passion for coaching, facilitating workshops, and collaborating to ensure digital design excellence, high-quality content, and great outcomes.
- Excellent communication and interpersonal skills, with the ability to work effectively with key stakeholders and subject matter experts.
- A customer-centric approach, with a focus on delivering user-friendly and responsive digital content that meets the needs of the Queensland community and customers.
Please provide the following information to help us assess your suitability:
- A current resume, including comprehensive employment history and any relevant qualifications and professional certifications.
- A cover letter (no more than two pages) outlining recent examples of your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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