Airport Operations Coordinator

2 days ago

Alice Springs, Northern Territory, Australia beBeeCustomerService Full time $80,000 - $100,000

Job Title: Airport Operations Coordinator

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We're seeking a highly organised and customer-focused professional to join our dynamic airport operations team. As an Airport Operations Coordinator, you'll play a central role in ensuring the smooth and safe operation of our terminal facilities, supporting a wide range of stakeholders and contributing to an exceptional airport experience for passengers, tenants, and partners.

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The primary objective of this role is to coordinate the day-to-day administration of Terminal operations, commercial activities, airport car parking facilities and ground transport services, and support the Terminals team to provide quality service to customers of the airport including administrative support where necessary.

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About the Role:

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In this diverse and hands-on position, you'll support the Terminal Operations Manager and the wider team in day-to-day operations, contingency planning, and risk management. You'll work closely with airlines, law enforcement, and regulatory agencies to address operational and security matters, always ensuring compliance with legislation and internal policies.

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You'll be responsible for coordinating terminal activities and car park operations, responding to property tenant queries, overseeing minor facilities works, and managing service contracts to ensure quality and performance standards are met.

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Your Responsibilities:

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  • Providing administrative support to the Terminal Operations Manager and the wider team
  • Coordinating terminal activities and car park operations
  • Responding to property tenant queries
  • Overseeing minor facilities works
  • Managing service contracts
  • Maintaining records and accurate data
  • Supporting invoice processing and monitoring costs
  • Ensuring compliance with WHS, environmental, and regulatory requirements

Required Skills and Qualifications:

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To succeed in this role, you'll bring strong customer service experience, ideally from a transactional or high-interaction environment such as retail or hospitality. You're organised, detail-oriented, and confident managing competing priorities with minimal supervision. Your communication skills are both written and verbal are exceptional, and you're comfortable liaising with people at all levels.

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You have a basic understanding of accounting principles and experience maintaining administrative systems and accurate data records.

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What We Offer:

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A competitive salary and a range of benefits, including:

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  • Professional, diverse and modern workspace
  • Employee Health & Wellbeing initiatives
  • Free car parking facilities
  • Airport vendor employee discounts
  • Flexible working options
  • Additional 5 days bonus leave
  • Employee events, awards and recognition initiatives

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