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Spa Operations Manager

2 months ago

Gold Coast, Queensland, Australia The Star Ent Group Full time
{"title": "Spa Supervisor Opportunity", "description": "Unlock Your Potential as a Spa Supervisor at The Star

Are you a seasoned leader with a passion for delivering exceptional guest experiences? Do you have a strategic mindset for business development and a strong understanding of spa operations?

We are seeking a highly skilled Spa Supervisor to join our team at The Star Gold Coast. As a key member of our spa team, you will be responsible for enhancing the guest experience while driving business growth and revenue.

Key Responsibilities:

  • Optimise departmental rostering to align with budgetary guidelines and maximise operational efficiency
  • Lead, support, and provide constructive feedback to the team to ensure high performance and continuous improvement
  • Monitor and manage departmental expenditure, and develop and execute business plans, including budgets and forecasts
  • Drive business growth to ensure maximum revenue is achieved
  • Assist in the recruitment, training, and performance management of team members to build a high-performing team

What We're Looking For:

  • Proven experience in leading a team with a focus on achieving business objectives
  • Exceptional communication skills, both written and verbal, to effectively engage with guests and team members
  • Strong understanding of spa operations and team management, with a strategic mindset for business development
  • Experience with POS systems and conducting stocktake to ensure accurate financial management
  • Certificate IV or Diploma in Beauty Therapy and a Nationally Recognised RSA

About You:

We're looking for a seasoned leader who understands the essence of delivering team engagement and a positive environment. With exceptional communication skills and a positive attitude, you're poised to excel in this role.

What We Offer:

  • Complimentary meal on site every day including hot meals, sandwich bar and more
  • Uniform laundered and ready for you daily on property
  • Discounted parking available
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
  • Supportive leadership team
  • Mental Health and Wellbeing services
  • Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our Culture:

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.

We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

It's your time to SHINE

Click on the link below to make your next career move with The Star.

Advertised:
Applications close:

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