Future Cyber Security Solutions Leader

16 hours ago

Brisbane, Queensland, Australia beBeeCybersecurity Full time $100,000 - $140,000
Job Description

We are seeking an experienced leader to oversee the delivery of our cyber security solutions. This individual will be responsible for managing a team and ensuring that all clients receive exceptional service.

The ideal candidate will have a strong background in governance, service delivery, and executive client management. They will also possess excellent communication and stakeholder engagement skills, with the ability to build rapport and credibility with senior leaders and internal working teams.

Key Responsibilities:
  • Act as national champion for strategic service governance and escalation point for MSS strategic portfolio of services
  • Assist Manager MSS Service Governance with delivering strategic governance improvement initiatives
  • Lead senior service delivery for nominated customer accounts
  • Develop and maintain relationships both internally and externally to ensure effective delivery of Managed Security Services
  • Ensure accurate Service Delivery reports to clients in accordance with Service Governance reporting framework
  • Responsible for ensuring effective delivery of Managed Services in accordance with CyberCX Service Governance framework
  • Ensure KPIs and SLAs applicable to Managed Services agreements for assigned customer accounts are met
  • Act as single point of escalation for assigned customer accounts
About You
  • Tertiary qualification in Information Technology or Business Administration preferred
  • Considerable experience in governance, service delivery, and executive client management
  • Experience in similar level of role, with particular focus on information technology and cyber security
  • Exceptional stakeholder engagement and communication skills with ability to build collaboration, rapport, and credibility with senior leaders and internal working teams
  • Strong analytical and problem-solving skills, and ability to translate information into creative solutions to benefit business
  • Outstanding organisation and planning skills with ability to work on multiple deliverables and lead cross-functional team
Benefits
  • Once-in-a-career growth opportunities – unique chance to be part of high-growth business
  • Work with cyber security thought leaders to deliver world-class services
  • Dynamic, independent environment where you're given flexibility to do your best work
  • Ongoing personal development and career training

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