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Senior Hardware Quality Specialist
3 weeks ago
We are seeking a skilled and experienced professional to fill the role of NPI & Hardware Support Engineer. This position plays a crucial link between product engineering, manufacturing, and customer deployments.
Main Responsibilities
Hardware Validation & Testing
- Qualify first-article prototypes and validate hardware prior to mass production.
- Execute detailed test plans on hardware products to ensure performance, durability, and compliance with standards.
- Design and perform manual and automated tests for electrical and mechanical systems.
Customer Site Support & Escalations
- Provide on-site validation, quality analysis, and deployment support at customer locations.
- Manage escalations for hardware-related issues, collaborating cross-functionally to resolve problems.
- Conduct thorough root cause analysis for test, production, and field failures.
- Use diagnostic tools such as multimeters, oscilloscopes, and thermal analysis equipment to resolve electrical and mechanical issues.
- Review hardware designs for manufacturability using SolidWorks or equivalent tools.
- Provide DFM (Design for Manufacturability) feedback early in the design cycle.
- Validate and maintain Bills of Materials (BOMs) across mechanical and electrical domains.
- Evaluate, select, and qualify third-party components.
- Manage EOL (End-of-Life) part replacements and lead value engineering initiatives to reduce cost and improve performance.
- Identify, source, and evaluate next-generation third-party components.
- Collaborate with supply chain and contract manufacturers to onboard new components or manage product changes.
- Support New Product Introduction (NPI) and sustainment of existing product lines with robust lifecycle strategies.
Documentation & Reporting
- Generate detailed reports on testing, failures, validations, and escalations.
- Contribute to internal documentation of hardware quality processes and component evaluations.