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Luxury Client Experience Specialist

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Melbourne, Victoria, Australia beBeePersonalised Full time $55,000 - $80,000
Job Description

We are seeking a dedicated Concierge to provide a highly personalised and unforgettable client experience at our premium flagship store in Melbourne.

As part of our team, you will help our customers celebrate life's special moments and uphold the prestige of our brand. You will welcome each client to our store and ensure they receive the highest level of service.

This role is perfect for someone with a flair for creating memorable client experiences and a proven track record delivering exceptional customer interactions. If you are passionate about sharing our history, product information, and service offerings with enthusiasm and expertise, then this could be the ideal opportunity for you.

Key Responsibilities:
  • Provide a highly personalised one-to-one client experience
  • Welcoming clients to our store and ensuring they receive the highest level of service
  • Helping customers celebrate life's special moments
Requirements:
  • A commitment to delivering exceptional customer interactions
  • Proven track record of delivering memorable client experiences
  • Passion for sharing product information and service offerings with enthusiasm and expertise
What We Offer:
  • Opportunity to be part of our premium flagship store, our largest and most luxurious store to date
  • Advanced sales and client engagement training to enhance your ability to deliver exceptional customer interactions
  • Sparkle with exclusive team member pricing privileges on our product range
  • Paid parental leave, paid volunteering leave and wellbeing initiatives to support your work life balance
About Us:
  • Michael Hill Chadstone is home to our premium flagship store in Melbourne
  • Our brand is renowned for its international reputation and commitment to sustainability across Product, Planet, and People
Location:

Chadstone VIC 3148

Employment Type:
  • Contract
Seniority Level:
  • Not Applicable
Job Function/Industries:
  • Industries: Retail

We celebrate diversity and encourage applications from all backgrounds to create a vibrant and inclusive workplace.