
Competitive Retail Professional
2 weeks ago
We are seeking a highly skilled Retail Manager to oversee the daily operations of our restaurant, ensuring exceptional customer service and achieving business success.
The ideal candidate will have at least 3 years of experience in a similar role, with strong leadership and people management skills. They will also possess a sound understanding of budgeting, stock control, and financial management, as well as excellent organisational and problem-solving abilities.
Key Responsibilities:- Oversee day-to-day restaurant operations to ensure seamless delivery of high-quality customer experiences.
- Plan, monitor, and adjust inventory levels to meet customer demand and seasonal menu requirements.
- Develop purchasing policies and negotiate with suppliers to secure high-quality products and supplies.
- Design and implement marketing initiatives, promotions, and advertising campaigns to attract new customers and retain loyal patrons.
- Set competitive pricing structures and introduce special offers to balance profitability with customer satisfaction.
- Maintain accurate financial and operational records, including sales reports, inventory usage, and supplier transactions.
- Prepare and manage budgets to ensure cost efficiency and ongoing business sustainability.
- Recruit, train, mentor, and supervise staff to build a high-performing and motivated team.
- Conduct regular performance reviews and encourage professional growth among team members.
- Ensure strict compliance with health and safety, food safety, and hygiene regulations.
- Monitor customer feedback and implement strategies to continuously improve the overall dining experience.
- At least 3 years of proven experience in a similar role in hospitality or retail management.
- A qualification of AQF associate degree, Advanced Diploma, or Diploma (or equivalent).
- Strong leadership and people management skills with the ability to inspire a team.
- A sound understanding of budgeting, stock control, and financial management.
- Excellent organisational and problem-solving abilities, with attention to detail.
- Outstanding communication skills and a customer-first mindset.
This is an exciting opportunity for a skilled Retail Manager to join our team and contribute to the success of our restaurant. If you have a passion for delivering exceptional customer experiences and achieving business results, we would love to hear from you.
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▷ [Apply in 3 Minutes] Retail Managers
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