Senior Healthcare Experience Designer

2 days ago


Perth, Western Australia beBeePatientExperience Full time $90,000 - $150,000
Healthcare Experience Design Consultant

We are seeking a seasoned healthcare experience design consultant to join our team. In this role, you will be responsible for leading and supporting end-to-end human-centered design (HCD) engagements. You will plan and facilitate co-design workshops, user research, and stakeholder engagement to drive impactful solutions improving lives and shaping healthcare futures.

About the Role
  • Key Responsibilities:
  • Lead or support HCD engagements to deliver holistic service designs that improve patient and clinician experiences
  • Collaborate with multidisciplinary teams to drive digital solution design and delivery
  • Synthesize research into actionable insights, personas, journey maps, service blueprints, and opportunities
  • Develop strategic recommendations to enhance user experience and drive business outcomes
  • Foster strong relationships with clients and stakeholders to understand their needs and goals
Requirements
  • A deep passion for improving patient and clinician experience through digital technologies
  • 2-5 years of relevant experience in consulting, professional services, or a health industry role
  • Training or certification in Service Design, HCD, Design Thinking, or CX methodologies
  • Bachelor's or Master's degree or equivalent industry experience


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