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Housekeeping Team Lead

2 months ago

Melbourne, Victoria, Australia Supremehospitality Full time

Job Summary:

Supreme Hospitality Services is currently seeking an experienced Housekeeping Team Lead to oversee the work of assigned room and public area attendants in Melbourne City.

Key Responsibilities:

  • Ensure product quality and cleanliness standards are met and guest expectations are exceeded.
  • Supervise and coordinate the work of housekeeping staff to achieve optimal efficiency and productivity.
  • Conduct regular inspections to ensure high standards of cleanliness and organization.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent customer service.
  • Provide training and coaching to housekeeping staff to enhance their skills and knowledge.
  • Monitor and control inventory levels to minimize waste and optimize resource utilization.
  • Ensure compliance with health and safety regulations and company policies.

Requirements:

  • Previous experience in a similar role, preferably in a hospitality or hotel management setting.
  • Strong leadership and communication skills to motivate and guide housekeeping staff.
  • Excellent attention to detail and organizational skills to manage multiple tasks and priorities.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills to identify and resolve issues.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a rotating roster, including weekends and public holidays.
  • Unrestricted rights to work in Australia.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • A chance to work with a reputable and established hospitality company.