Customer Banking Experience Specialist

5 days ago

Melbourne, Victoria, Australia beBeeBanking Full time $90,000 - $105,000

Delivering Exceptional Customer Service

The primary focus of this role is to provide top-notch banking services. As a specialist in customer experience, you will be instrumental in supporting surrounding branches in Melbourne.

Key Responsibilities:

  • Exceptional Customer Interaction: Provide expert guidance on home loans, business banking, and financial advice to customers.
  • Financial Health Checks: Conduct thorough financial health checks and offer options for customers through education and demonstration of our in-branch technology and digital banking solutions.
  • Solution-Oriented: Work closely with customers to understand their financial needs and provide holistic solutions.

Ambitious Retail Environment

This role offers the opportunity to work in a fast-paced commercial environment while providing exceptional customer service and delivering outstanding results.

Career Growth and Development

We offer a supportive work environment and opportunities for career growth and development, helping you achieve your professional goals.

Diversity and Inclusion

We are committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. Our community supports you professionally and personally, every step of the way.

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