Divisional Outbound Transport Director

3 weeks ago


Sydney, New South Wales, Australia Bunnings Full time

About Bunnings

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, frame and truss sites, and online.

The Role

We are seeking a skilled Divisional Outbound Transport Manager to oversee store activity and services specific to last mile transport across the East Division of Australia. As a key member of our Supply Chain & Logistics division, you will manage carriers, the customer delivery offer, and ensure seamless transportation of products to our customers.

Key Responsibilities

  • Manage the performance of preferred transport providers in accordance with agreed KPIs, including transport compliance, safety, and customer service.
  • Identify improvement opportunities across the East Division and collaborate with internal stakeholders to drive best practices.
  • Educate store teams on the customer delivery offer, customer experience, and authorized carriers within the delivery network.
  • Work with stores and internal stakeholders to resolve issues in a timely manner.
  • Collaborate with key stakeholders to drive transport recoveries to budgeted levels while decreasing transport expense.
  • Develop and monitor performance improvement plans.

Requirements

  • Strong transport knowledge and operational skills.
  • Excellent communication and account management skills.
  • Experience in a similar role or Account Management/Business Development within Supply Chain and Logistics/Transport.
  • Demonstrated experience in managing key supplier relationships.
  • Understanding of Chain of Responsibility, safety, transport regulations, legislation, and compliance requirements.
  • Collaborative mindset and experience working in a team-focused culture.
  • Proactive problem-solving abilities and high motivation to adapt to drive performance improvement.
  • Own car and license for travel across the network (vehicle allowance provided).

About the Team

Bunnings strives to ensure everyone is treated fairly and our team is committed to supporting you at any stage of your recruitment journey. We offer a flexible and informal work environment, team discounts, and a range of benefits to support your well-being and career growth.



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