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Client Relationship Executive

1 week ago

Melbourne, Victoria, Australia Fletcher Building Limited Full time

About Iplex:

We are a leading provider of innovative water solutions, committed to delivering safe and secure water to the world around us. Our vision goes beyond words; it defines our purpose of Solving Australia's Water Challenges and shapes our actions.

Account Manager Job Description:

The successful candidate will manage active, new, and past clients, ensuring their needs are met on time and delivering a high level of customer experience. The ideal candidate will have a strong commercial mindset and enjoy using data to develop plans that ensure profitability.

Key Responsibilities:

  • Manage client relationships and deliver excellent customer service
  • Develop and implement sales strategies to ensure profitability
  • Stay up-to-date with local market and competitor trends
  • Make the most of every interaction with clients and stakeholders

Requirements:

  • Background as an Account Manager or Sales Representative
  • Confidence in selling technical products
  • Ideally have a connection to the Civil, Mining, Infrastructure, or Plumbing sectors
  • Excellent negotiation skills & attention to detail
  • Previous success in exceeding sales metrics and set budgets
  • Advanced sales experience – understanding how to close a sale
  • Strong computer literacy – SalesForce & Microsoft 360
  • You are tenacious and driven to succeed
  • The ability to prioritise workload
  • Warm, energised & engaged personality
  • Full Driver's License

Why Join Us:

  • Full-time position with growth and development opportunities
  • Great Salary + tool of trade vehicle
  • Quarterly paid sales incentive – based on sales metrics
  • Leaders mentoring programs & opportunities to join our top talent academy
  • New parents leave – to support new parents coming back to work
  • 26 weeks PAID Parental leave for primary carers
  • Proudly at the innovate stage of Reconciliation Action plan
  • Great health & wellbeing perks within our discounts and rewards scheme