
CTP Insurance Portfolio Manager
4 days ago
We are seeking a skilled CTP Claims Specialist to join our team.
**Role Overview**
This is an exciting opportunity for a professional with expertise in compulsory third-party insurance claims. Our ideal candidate will have experience in managing complex portfolios, prioritizing tasks effectively, and providing exceptional customer service in high-pressure situations.
The role involves working with customers who are experiencing significant life events, requiring empathy, resilience, and effective communication skills. As a specialist, you will need to analyze cases, identify solutions, and implement strategies to achieve successful outcomes.
**Key Responsibilities**
- Manage a portfolio of complex CTP claims
- Analyze cases and develop effective solutions
- Provide exceptional customer service in high-pressure situations
- Work collaboratively with stakeholders to achieve successful outcomes
**Benefits**
This role offers flexibility to work from home up to four days per week after training. You will also have opportunities to develop your skills and knowledge in the field, as well as contribute to a dynamic team environment.
**What We Offer**
IAG is a leading general insurance group in Australia and New Zealand, committed to helping people achieve their goals and ambitions. We offer a supportive and inclusive work environment, where you can grow and develop your career.
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