Senior Retail Sales Manager

6 days ago


Mount Gravatt East, Queensland, Australia Prouds Jewellers Full time
Company Overview

Prouds Jewellers is a renowned Australian family business with a 118-year legacy. We are committed to providing high-quality, timeless pieces of jewellery and an enjoyable working culture for our team members.

Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per annum, based on the job requirements and location. Additionally, we offer a commission scheme to reward and recognise your success, generous staff discounts across our products, national career opportunities, and support for your career growth.

Job Description

We are seeking an ambitious sales-driven leader to join our team as a Store Operations Manager at Prouds Mt Gravatt. As a key member of our team, you will work closely with the Store Manager to drive the store and team to achieve key performance indicators (KPIs) and sales targets.

Your primary responsibilities will include leading by example in creating exceptional customer service experiences, coaching and training team members to become top performers, and maintaining high standards of stock management and shrinkage control. You will also be responsible for merchandising to showcase our range of products, operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping, and retail business administration tasks.

Required Skills and Qualifications
  • Experience in supervising, inspiring, and leading a high-performing team
  • An understanding of running a successful business with a proven track record of achieving beyond personal and store sales targets and KPIs
  • Ability to provide personal and memorable customer service experiences
  • A passion for merchandising and stock management while thriving in a busy sales environment
  • Demonstrated ability to coach and provide feedback to team members to support their career development
Benefits
  • Commission scheme to reward and recognise your success
  • Generous staff discounts across our wide range of products
  • National career opportunities and support for your career growth
  • Opportunity to become part of our 118-year history in Australia


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