Lead Quality Assurance Manager

2 days ago

Mackay, Queensland, Australia beBeeQuality Full time $100,000 - $140,000

Job Description

We are seeking a Quality Assurance Manager to lead our Quality team. This role will be based in one of our facilities and will report to the VP of Operations.

This position is multi-faceted and requires self-motivation and leadership skills within fast-paced manufacturing environments.

Key Responsibilities:

  • Develop and implement quality assurance procedures and policies for food and beverage production.
  • Conduct regular inspections and audits to ensure compliance with regulatory standards.
  • Ensure SQF certification compliance by performing validation audit, updating and developing food safety protocols
  • Investigate, analyze, and assess consumer and customer complaints. Develop, train, and launch the process to engage the entire manufacturing team on the process to investigate and improve complaint processes.
  • Support the analysis of customer and consumer feedback to identify improvement opportunities. Drive improvement by implementing corrective actions.
  • Provide Quality and Food Safety technical guidance, analysis, and leadership driving improvements in manufacturing processes, sanitation processes/systems, and quality systems.
  • Monitors and enforces (Good Manufacturing Practices) HACCP (Hazard Analysis Critical Control Points), and other employee safety, food safety and quality programs throughout the manufacturing facility.
  • Work with the plant to determine root causes for food safety and quality related issues, develop and implement corrective action plans.
  • Ensure all products meet FDA compliance and regulatory requirements.
  • Manage and troubleshoot non-conformances (raw materials, packaging, product, environmental monitoring, etc.) and drive root cause analysis. Assign corrective action, collaborate with supply-quality and other functions, and follow-up on completion.
  • Compile and analyze KPIs indicative of production line health (quality performance, microbiological quality, preventive maintenance, sanitation effectiveness, etc.) and drive improvement actions.
  • Process audit Laboratory QA/C testing, product sensory evaluation and execute non-conformance product protocol (i.e., Hold)
  • Assure compliance with food safety and quality standards throughout all operations and processes by conducting process/system audits, developing and implementing corrective actions.
  • Participate in departmental and cross-functional continuous improvement projects as assigned by management.

Requirements:

  • BS degree in Microbiology, Food Science, Biology or other related technical field.
  • 2 – 3 years of QA/QC experience in food manufacturing or related fields
  • Strong knowledge of SQF, HACCP, and food safety standards.
  • Experience conducting audits and inspections in a food production environment.
  • Hands-on GMP / Food Safety / Quality System audit experience.
  • Familiarity with food microbiology and chemistry is required.
  • Able to effectively communicate verbally as well as in writing; demonstrate ability to write effective technical procedures and reports.
  • Able to take on projects with minimum supervision, complete tasks in a proficient manner, and work as a team.

What We Offer:

  • Competitive medical, dental, and vision plans
  • Paid Time Off (PTO) and 13 paid holidays
  • Employer-paid Short-term and Long-term plans
  • Employer-paid Life insurance

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