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Banking Consultant, Shepparton VIC
2 months ago
At ANZ, we're committed to delivering exceptional customer experiences and driving financial wellbeing and sustainability for our customers.
About the RoleAs a Banking Consultant in our Retail Banking team, you'll play a key role in providing customers with a seamless banking experience. You'll be responsible for meeting each customer's end-to-end financial needs, conducting needs-based conversations, and educating them on digital solutions.
Key Responsibilities- Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy.
- Actively participate in and support bank programs and initiatives.
- Ensure compliance with ANZ and branch policies and procedures.
- Exceptional customer focus and retail experience.
- Experience in being a user and promoter of technology.
- Ability to multi-task and adapt to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At ANZ, we offer a range of benefits and opportunities for growth and development. We're committed to building a diverse and inclusive workplace where our people can thrive.
