Retail Store Manager

4 weeks ago

Perth, Western Australia allkinds Full time

About the Role:

  • Drive a customer-focused culture, creating a seamless experience with every interaction.
  • Embrace the fun nature of the brand and create a welcoming environment for all.
  • Engage and empower the team through ongoing training, mentoring, and collaboration.
  • Convert customer interactions to sales by demonstrating product knowledge.
  • Work with State Leadership to build an effective and profitable store.
  • Motivate the team to meet sales targets and business KPIs.
  • Drive operational excellence, manage rosters, and prepare back-of-house administration.

Key Responsibilities:

  • Lead the store team to deliver exceptional customer service and sales results.
  • Develop and implement strategies to drive sales growth and customer engagement.
  • Maintain a strong focus on product knowledge and commercial acumen.
  • Work collaboratively with the State Leadership team to achieve business objectives.
  • Monitor and manage store performance, identifying areas for improvement.
  • Ensure the store is visually merchandised to meet business standards.

About You:

  • Minimum 2 years + experience working as a successful retail Store Manager.
  • Demonstrated commercial acumen with the ability to exceed sales, wages, and shrinkage KPIs.
  • A natural leader connected to the learning and development of an engaged team.
  • The ability to retain technical product knowledge and demonstrate passion for the Allkinds No Gross Stuff approach.
  • A larger-than-life personality to confidently connect with customers.
  • The ability to analyse and organise stock to maximise sales on the shop floor.

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