
Customer Relationship Management Data Coordinator
1 week ago
Job Title
We are seeking a skilled professional to fill the role of CRM Data Specialist.
This is an exciting opportunity to play a pivotal role in managing and maintaining the data integrity of our Library-wide CRM system currently in procurement.
Key Responsibilities:
- Manage and maintain our entire CRM database.
- Prepare information for migration to the CRM, manage the data post-migration, and continuously align CRM data functions with our business strategies.
- Develop reporting dashboards for customer service teams and managers.
Requirements:
- Extensive experience in managing and developing information management products and solutions for service-based organisations.
- Demonstrated experience in a data administrator role particularly in a Customer Relationship Management environment or function.
- Highly experienced in developing reporting dashboards for customer service teams and managers.
What We Offer:
- Flexible working conditions.
- Professional development opportunities.
- Wellbeing initiatives.
- Staff engagement activities.
Eligibility:
- An Australian citizen or permanent resident of Australia.
- A New Zealand citizen with a current New Zealand passport.
- A citizen of another country with an appropriate visa that allows you to work in Australia.
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