Holistic Health Support Specialist

4 days ago

Toowoomba, Queensland, Australia beBeeCare Full time $60,000 - $80,000
About the Role

This is an exciting opportunity to join our team as a Care Coordinator and make a real difference in the lives of Aboriginal and Torres Strait Islander people.

In this role, you will work closely with clients who have chronic diseases and complex needs to provide quality care coordination and support them in accessing relevant services according to their care plan. This will involve working effectively with Indigenous outreach workers, arranging services outlined in the client management plan, ensuring transport arrangements are in place, and involving the client's family/carers as appropriate.

You will also be responsible for assisting clients to adhere to treatment programs, develop chronic condition self-management skills, and participate in regular reviews by primary care providers. Additionally, you will maintain quality client medical records and employ a holistic, culturally appropriate approach to the client.

We are seeking an experienced Care Coordinator who has a demonstrated understanding of the issues and barriers that impact upon the safety and wellbeing of Aboriginal and Torres Strait Islander people. You will need to have excellent communication and interpersonal skills, as well as the ability to work independently and in a team environment.

Key Responsibilities
  • Provide quality care coordination and support to clients with chronic diseases and complex needs
  • Work closely with Indigenous outreach workers and other healthcare professionals to ensure seamless service delivery
  • Maintain accurate and up-to-date client medical records
  • Develop and implement culturally sensitive health plans to increase client ownership and self-determination
  • Assist clients to access urgent and essential allied health or specialist services
Requirements

To be successful in this role, you will need:

  • A tertiary qualification in community services, health, or another relevant professional field (preferred but not essential)
  • Experience providing one-on-one support to clients, preferably in an Aboriginal community/health/disability service
  • Excellent communication and interpersonal skills
  • The ability to work independently and in a team environment
  • Demonstrated computer skills especially in the use of client information systems or similar
What We Offer

We offer a range of benefits, including:

  • Salary sacrificing options
  • An inclusive and supportive work environment
  • Flexible pay access
  • Free gym membership
  • Employee assistance program
  • Annual uniform allowance
  • Exclusive discounts
  • Professional development opportunities

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