Part Time Sales and Service Professional

3 weeks ago


Melbourne, Victoria, Australia Telstra Full time
About the Role

We are seeking a highly motivated Part Time Sales and Service Professional to join our team in Cranbourne.

This is an exciting opportunity to work with a leading telecommunications provider, delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.

As a Part Time Sales and Service Professional, you will be responsible for providing expert advice and guidance to customers on a wide range of products and services, ensuring they have the best possible experience and outcome.

Key Responsibilities
  • Deliver exceptional customer service, building strong relationships and trust with customers
  • Sell and promote Telstra products and services to customers, achieving sales targets and KPIs
  • Provide expert advice and guidance to customers on product features, benefits, and pricing
  • Upsell and cross-sell opportunities to customers, maximising revenue growth and customer satisfaction
  • Maintain accurate records and reports, meeting quality and compliance standards
About You

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer experiences and driving sales growth. To succeed in this role, you will require:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
  • Strong sales and negotiation skills, with the ability to achieve sales targets and KPIs
  • Expert knowledge of Telstra products and services, with the ability to provide expert advice and guidance to customers
  • Ability to work in a fast-paced retail environment, with a focus on meeting sales targets and KPIs
  • High level of accuracy and attention to detail, with the ability to maintain accurate records and reports
What We Offer

As a Part Time Sales and Service Professional, you will have access to a range of benefits, including:

  • Competitive salary, ranging from AU$45,000 to AU$60,000 per annum, depending on experience and performance
  • Ongoing training and development opportunities, to enhance your skills and knowledge
  • Bonus structure, based on sales performance and achievement of KPIs
  • Opportunities for career progression, within the retail or corporate sectors
  • Flexible working arrangements, including part-time hours and compressed workweeks


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