
Make A Difference As An Administrative Professional
4 days ago
The role of an Administrative Professional is to provide administrative support to a team, ensuring seamless day-to-day operations. Key responsibilities include:
- Providing effective communication between the organisation, clients, carers, employees, and healthcare network.
- Operating administration systems with confidence and competence.
- Receiving and responding to incoming calls and office guests.
- Ensuring calls and enquiries are directed to the appropriate internal contact points providing customer service.
- Escalating client complaints appropriately to resolve in a professional and timely manner.
This position requires knowledge of Home Care Packages, Commonwealth Home Support Program, and other home care funding programs. The ideal candidate will have experience in administration and/or reception roles, as well as proficiency in Microsoft Office Suite and the ability to learn new software.
Benefits of this role include:
- A fulfilling career making a difference in people's lives every day.
- Opportunities for growth through up-skilling, training, and networking.
- Flexibility working within an organisation with a national footprint.
- A supportive team environment with a positive culture.
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