
Assistant Directors, Claims Operations Specialist
2 days ago
This leadership position plays a crucial role in the effective management of workers' compensation claims.
As an Assistant Director, Claims Operations, you will lead a team responsible for claim management, leveraging a risk-based approach to allocate work and drive high-performing claims outcomes.
You will collaborate with employees, employers, and other stakeholders to achieve positive results. Your coaching and capability development skills will help staff members grow professionally.
Key Responsibilities:
- Manage complex, high-risk claims effectively.
- Provide oversight for all claims managed by your team.
- Collaborate with stakeholders towards successful outcomes.
- Develop staff capabilities and provide coaching support.
Qualifications and Experience:
Mandatory Qualifications:
- Relevant tertiary qualifications such as law, health, business, or management.
- Proven experience in insurance or injury compensation environments.
Desirable Qualifications:
- Experience working in a public sector context.
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