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Empower Local Communities
3 weeks ago
We are seeking a highly motivated and dedicated Community Engagement Specialist to join our team. This is an exciting opportunity to make a real difference in the lives of our customers and community.
About the Role:Lead exceptional service delivery across multiple channels, providing a tailored experience for our customers.
Coach a diverse team, focusing on customer satisfaction and retention.
Foster local problem-solving, driving member retention and team performance.
The successful candidate will be responsible for leading our customer-facing teams, providing coaching and guidance to ensure excellent service delivery. They will also focus on fostering local problem-solving, driving member retention and team performance.
Requirements:To be successful in this role, you will need:
Exceptional leadership skills, with a proven track record of delivering high-quality results.
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
Ability to coach and develop a team, focusing on customer satisfaction and retention.
In return for your hard work and dedication, we offer:
Flexible working arrangements that support your work-life balance.
Access to a range of skills development, career pathways, and opportunities to innovate within our organization.
A culture that values your well-being, encourages new ideas, and celebrates success.