Workplace Experience Manager

4 days ago

Sydney, New South Wales, Australia beBeeExperience Full time $76,000 - $120,000
Job Summary

This is an exciting opportunity to work as a People Experience Coordinator. As a key team member, you will be responsible for creating exceptional workplace experiences for our colleagues and visitors.

About the Role

  • Reception Management: Coordinate and maintain a high standard of presentation on a daily basis of reception, ensuring all areas are clean, presentable and stocked with supplies as needed, while demonstrating a focus on efficiency.
  • Onboarding: Manage the office onboarding process for new starters at York St, coordinating with departments to ensure a smooth start to Lion. Arrange employee access passes to York St and provide necessary information on general workplace and culture queries.
  • First Impressions: Present a professional, friendly image to all visitors and courteously assist anyone visiting the office, managing the Visitor Management System (VMS) as required.
  • HR System Requests: Deliver resolution of all Tier 1 requests, with all incidents actioned within the defined SLA of 48 hours. Regularly review and assess personal SLA performance and customer feedback to continuously improve.
  • Reporting: Perform reporting in ServiceNow to analyse key trends and themes to ensure the team is actioning queries as required to limit escalations, and to proactively identify trends to build knowledge management in Service Now.
  • Maintain HR System Knowledge Articles: Create, review and update people knowledge article within ServiceNow to support team members and leaders to easily answer Tier 0 enquiries independently.
  • Compliance and Policies: Ensure any visitors and new starters at York St are compliant in their safety induction on arrival.
  • Customer Service: Create an engaging, personable, and customer service focused experience for Leaders and Team Members when responding to enquiries and actioning employment document requests.
  • People Experience Projects: Support/lead key initiatives/projects while balancing day-today activities, as required. Including but not limited to:
  • Supporting employee journeys such as new starter experience & milestone celebrations
  • Service transformation- uplifting our Service Now capability

  • Legal Adviser, Creative Workplaces

    6 days ago

    Sydney, New South Wales, Australia Workplace Express Full time

    OverviewCreative Workplaces is a division of Creative Australia. It was established in 2023 to promote fair, safe and respectful workplaces for artists, arts workers and arts organisations. Creative Workplaces performs its work by providing information, advice and referrals (primarily through our website www.creativeworkplaces.gov.au) on issues of pay and...

  • Legal Adviser, Creative Workplaces

    6 days ago

    Sydney, New South Wales, Australia Workplace Express Full time

    OverviewCreative Workplaces is a division of Creative Australia. It was established in 2023 to promote fair, safe and respectful workplaces for artists, arts workers and arts organisations. Creative Workplaces performs its work by providing information, advice and referrals (primarily through our website www.creativeworkplaces.gov.au) on issues of pay and...

  • Legal Adviser, Creative Workplaces

    3 days ago

    Sydney, New South Wales, Australia Workplace Express Full time

    OverviewCreative Workplaces is a division of Creative Australia. It was established in 2023 to promote fair, safe and respectful workplaces for artists, arts workers and arts organisations. Creative Workplaces performs its work by providing information, advice and referrals (primarily through our website www.creativeworkplaces.gov.au) on issues of pay and...

  • Workplace Experience Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $130,000

    Meaningful Workplace Experience at TransurbanWe are seeking an exceptional Workplace Experience Manager to lead our team in delivering exceptional workplace and guest services across our national offices.You will join an innovative team that values collaboration and service excellence, working together to create a welcoming and high-performing environment...

  • Workplace Experience Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeCareer Full time $90,000 - $120,000

    Workplace Experience ManagerWe are seeking a skilled professional to deliver exceptional workplace experiences at our client's premises.About the Role:Raise Workplace StandardsEnhance Client EngagementBuild RelationshipsManage Office OperationsAbout You:Expertise in Workplace ServicesStrong Communication and Interpersonal SkillsCreative Problem-Solving...

  • Workplace Experience Manager

    5 days ago

    Sydney, New South Wales, Australia Stripe Full time

    OverviewWho we are and About Stripe: Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a...

  • Workplace Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia Stripe Full time

    OverviewWho we are and About Stripe: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

  • Workplace Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia Stripe Full time

    OverviewWho we are and About Stripe: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

  • Workplace Experience Manager

    3 days ago

    Sydney, New South Wales, Australia Jll Full time

    What This Job InvolvesThis position is responsible for the end-to-end occupant and guest experience within the Sydney workplace while coordinating consistent human-centric experiences across ANZ.The role places human experience at the core of all service delivery, workplace activities need as human-centric and engagement focused as possible, with team...

  • Workplace Experience Manager

    2 days ago

    Sydney, New South Wales, Australia Dab-Jones Lang Lasalle Full time

    What this job involvesThis position is responsible for the end-to-end occupant and guest experience within the Sydney workplace while coordinating consistent human-centric experiences across ANZ.The role places human experience at the core of all service delivery, workplace activities need as human-centric and engagement focused as possible, with team...