Workplace Experience Manager

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $130,000
Meaningful Workplace Experience at Transurban

We are seeking an exceptional Workplace Experience Manager to lead our team in delivering exceptional workplace and guest services across our national offices.

You will join an innovative team that values collaboration and service excellence, working together to create a welcoming and high-performing environment for everyone.

As the Manager, you will contribute to lasting and positive changes shaping the future of our cities and communities in meaningful, challenging, and exciting ways.

Key Responsibilities:

  • Lead, coach, and develop the Guest Liaison team, creating a high-performing, service-oriented culture across multiple sites.
  • Coordinate front-of-house operations, meeting services, and team supervision with a consistent on-site presence and some flexibility available.
  • Oversee daily operations to ensure a welcoming, safe, and efficient environment for employees and visitors.
  • Manage workplace services including lockers, mail, couriers, catering, office supplies, and amenities.
  • Maintain workplace safety and security, including onboarding/offboarding, inductions, and building access.
  • Act as deputy to the National Workplace Services Manager and coordinate national resource usage.

This role requires someone with a curious mind and transferrable skills and experiences, including:

  • Demonstrated leadership of high-performing teams across multiple sites, with a focus on service excellence and operational consistency.
  • Proven experience delivering exceptional workplace and customer experiences in corporate settings, with a strong foundation in hospitality operations, concierge, event coordination, and meeting services.
  • Strong stakeholder engagement skills, with the ability to communicate effectively across all levels of the business.
  • Sound understanding of workplace safety, emergency protocols, and compliance requirements.
  • High level of proficiency in Microsoft Office Suite and digital workplace tools.
  • Willingness and ability to travel interstate as required.
Why Join Us?

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests.

We value diversity, inclusion, and respect for everyone, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience.

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