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Retail Operations Manager

1 month ago

Salamander Bay, Australia EG Group Full time

About EG Australia


EG Australia is a modern consumer retail business with a commitment to delivering quality food, coffee, and fuel. Our team is passionate about providing an exceptional customer experience.



Job Description:

We are seeking an experienced Retail Operations Manager to join our team at Salamander Bay. As a key member of our leadership team, you will be responsible for driving store performance through sales, profit, and growth. Your positive attitude and dedication to delivering customer service excellence will see you thrive in our fast-paced retail environment.


The successful candidate will assist the Store Manager in increasing performance to achieve targets, contribute to all aspects of the store including serving customers and stacking shelves, and assist with the training and development of the team. You will also be responsible for ordering and maintaining stock availability, ensuring the health and safety of all Team Members and customers.


Key Responsibilities:



  • Assist the Store Manager in achieving sales and profitability targets
  • Contribute to the overall success of the store through excellent customer service and teamwork
  • Develop and implement strategies to improve store performance and increase customer satisfaction
  • Maintain accurate records and reports as required
  • Ensure compliance with company policies and procedures


Requirements:

To be successful in this role, you will have:



  • Demonstrated experience in overseeing/managing shifts in a Retail environment
  • Passion and dedication to delivering customer service excellence
  • Results-oriented with high energy to inspire your team
  • Excellent communication and interpersonal skills
  • A strong commitment to workplace safety


Benefits:

As a Retail Operations Manager with EG Australia, you will enjoy a competitive salary package, including:



  • $80,000 - $100,000 per annum (dependent on experience)
  • Bonus scheme based on individual and team performance
  • Access to employee discounts through the Booster discount platform
  • Save on fuel through our Team Fuel Discount when filling up at EG
  • Access to employee well-being programs including access to free flu vouchers and free general counseling
  • Generous parental leave for primary caregivers including keeping in touch days & vouchers
  • Autonomy and flexibility to succeed in a role where we respect one another and value our differences
  • Career development opportunities with an international business