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Healthcare Operations Director

1 month ago

East Gippsland, Australia Goodlife Physio Full time

About Us :

We are a renowned Private Physiotherapy practice dedicated to delivering exceptional patient care and management of Sports Injuries, Clinical Pilates, and Women's Health. Our team is passionate about helping individuals achieve optimal health and wellness.

About You :

For this dynamic role, we seek an experienced leader with a Bachelor's degree in Business Administration, Health Services Management, or a related field. Your expertise will be instrumental in driving the success of our practice.

Job Summary :

The Healthcare Operations Director will oversee the day-to-day operations of our practice, ensuring seamless execution and achievement of business goals. With strong leadership skills, you will foster a positive work environment, drive operational efficiency, and promote excellent customer service.

Key Responsibilities :

  • Operational Excellence : Ensure compliance with industry regulations, manage appointment scheduling, and optimize time allocation for maximum patient satisfaction.
  • Financial Acumen : Manage practice finances, including budgeting, financial analysis, and expense management. Monitor and report on financial performance, ensuring alignment with business targets.
  • Team Leadership : Lead, mentor, and develop a high-performing team, promoting a culture of collaboration and continuous learning.
  • Customer Service : Deliver exceptional patient experiences, handling complaints and issues with empathy and professionalism.
  • Marketing and Growth : Develop and implement local area marketing strategies to enhance visibility and attract new clients. Identify opportunities for business growth and communicate effectively with stakeholders.

Salary and Benefits :

A competitive salary package based on experience will be offered to the successful candidate. Enjoy a dynamic work environment, surrounded by like-minded professionals who share your passion for healthcare excellence.