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Housing Support Professional
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This is a unique opportunity to make a difference in the lives of individuals experiencing housing and shelter challenges.
As a Housing/Shelter Support Worker, you will play a vital role in identifying clients' problems, needs and risks. You will plan and conduct individual counselling sessions using evidence-based one on one counselling techniques. You will also provide specific basic life skills building in problem areas and be directly involved in the engagement and provision of services from intake procedures and programs to help residents/shelter users succeed in their goals.
- Assist with all aspects of resident support plan development and delivery of services, in collaboration with Team Lead/Site Supervisor and support team if applicable.
- Develop rapport and trusting yet professional relationships with residents.
- Assist with "Meet and Greet" of prospective residents and new resident/shelter user intakes.
- Perform wellness checks.
- Participate in the set-up of shelter upon arrival and clean up before end of shift.
- Distribute harm reduction supplies, personal hygiene supplies, cleaning supplies, meals, etc. to residents.
- Assist residents with activities such as room cleans; clean out vacant rooms.
- Assist with appropriate applications and referrals (for example, Income Assistance, other housing permanent housing supports and support team referrals).
You will also evaluate the effectiveness of intervention plans, report on clients' progress, and discuss related concerns with the Supervisor in order to resolve identified problems and move towards defined objectives. You will gather information relevant to the client's problems, needs and risks by interviewing, observing behavior, meeting with any other service providers, and using a variety of inventories, checklists, and questionnaires.
