Operational Leader

4 days ago

Sydney, New South Wales, Australia beBeeMotivator Full time $73,888 - $99,328

Are you a natural-born leader with exceptional people skills? As Duty Manager, you will be the driving force behind delivering exceptional guest experiences. You will lead the daily operations of the hotel, motivating your team to exceed expectations and provide unforgettable stays.

Main Responsibilities:
  • Lead daily hotel operations and collaborate with front office team members
  • Encourage initiative and continuous improvement among team members
  • Coordinate tasks for each shift and delegate duties accordingly
  • Ensure seamless check-in/check-out processes and maintain accurate guest information
  • Resolve guest complaints promptly and professionally
  • Maintain up-to-date records in the Property Management System
  • Provide exceptional service to guests, handling special requests and resolving issues efficiently
Key Requirements:
  • Natural leadership skills and ability to motivate teams
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to prioritize tasks and manage multiple responsibilities

If you are a dynamic and empathetic individual with a passion for delivering exceptional guest experiences, we want to hear from you

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