Senior Technologist: Automation Specialist

1 week ago

Melbourne, Victoria, Australia beBeeProductivity Full time $95,000 - $125,000

About Us

We're a leading provider of innovative workwear solutions, manufacturing millions of units annually.

We stand out due to our commitment to continuous innovation, market expertise, and sustainable practices.

We operate as one cohesive team. We prioritize customer satisfaction and are passionate about our work.

About the Role

We seek a business-focused technologist who's enthusiastic about enhancing how people work. As an IT Systems & Productivity Analyst, you'll collaborate directly with end users and business teams to design and deliver smart, scalable solutions that boost productivity and simplify daily tasks.

This role is all about empowering users through automation, AI, and modern workplace tools — not large-scale enterprise platforms, but targeted, high-impact solutions that make a real difference.

  • Provide desktop and end-user computing (EUC) support, including in-person assistance at the Tech Hub and through Service Desk channels
  • Resolve technical issues and manage ServiceNow tickets, ensuring timely and effective resolution aligned with ITIL practices
  • Deliver high-quality customer service, translating technical solutions into clear, user-friendly language for non-technical audiences
  • Partner with business units to identify friction points and co-create automation solutions that drive efficiency and value

You'll also play a key role in supporting and evolving our core workplace technology systems, including M365, identity, and endpoint management.

We're looking for team members who possess strong work ethic, openness to receive coaching, accountability for actions and emotions, and ability to build meaningful relationships. Balancing commercial goals with customer satisfaction is key.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of 'I Belong' and are empowered to bring their whole selves to work.

What We're Looking For
  • Experience building automation and productivity solutions with M365 and Azure
  • Experience working in Agile and ITIL-aligned environments
  • Microsoft certifications such as PL-900+ or M365/Azure Admin – highly regarded
  • Excellent communication and stakeholder engagement skills
  • Familiarity with AI tools and their application in workplace productivity (a plus)
What We Offer
  • A competitive salary package and suite of benefits and perks
  • Flexible working environment, allowing for remote work day/s each week
  • Tailored career and development plan, plus reward and recognition programs
  • Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team
  • Learning and development hub, We Learn

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