Senior People Experience Strategist
6 days ago
Job Scope:
The People Experience Strategist is responsible for executing the People Experience strategy and operations, ensuring efficient and effective customer-oriented service for employees and managers to create a positive and productive work environment.
The role requires a broad understanding of HR best practices, HR Operations, and Employee Relations and the ability to support both employees and management in various HR-related matters.
Your responsibilities:
- Implements globally key Human Resources processes related to the employee's lifecycle, such as HR Operations, Performance Management, and Talent Management, among other key HR processes from remote locations in-country and out-of-country.
- Provides advisory services to employees and managers on topics such as engagement, succession planning, conflict resolution, disciplinary actions, and performance improvement plans.
- Partners with business line and functional Leadership Business Partners in executing HR and business initiatives.
- Proactively seeks and resolves issues that involve employees, their leaders, and the union (where applicable).
- Recommends and suggests improvements in productivity through process reviews, innovations, and new technologies including identifying automation and shared services opportunities.
- Ensures compliance with labor laws and regulations, supports meetings with unions and collective bargaining agreements as required and when applicable.
- Drives operational excellence, permanently monitoring our KPIs, SLAs, and goals execution, and looking for constant improvement.
- Promotes a culture of safety.
- Detail-oriented and accurate in work.
- Able to maintain confidentiality and handle sensitive information.
- Collaborative and able to work effectively in a team environment.
- Good communication and interpersonal skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Problem-solving skills and the ability to handle sensitive situations with professionalism.
- Acts as a point of contact for employees regarding HR policies, procedures, and programs.
- Assists in resolving employee issues and grievances, escalating as necessary.
- Supports the development and implementation of employee engagement initiatives.
- Administers employee benefits programs, including health insurance, retirement plans, and leave policies.
- Educates employees on available benefits and assists with enrollment and claims issues.
- Ensures HR practices comply with federal, state, and local regulations.
- Maintains up-to-date knowledge of employment laws and makes recommendations for policy updates as needed.
- E nsures that HR policies are consistently applied across the organization.
What you bring:
- Good experience in HR, as an HR Generalist or HR Business Partner supporting organizations with a global presence in a matrixed environment responsible for Employee Relations.
- Bachelor's degree in Human Resources, Business Administration, or a related field. HR certification (e.g., AHRI, SHRM-CP, PHR) or other country-specific HR Certification.
- Advanced English communication skills.
- Good understanding of HR best practices and designated country employment laws.
- Workday HRIS Systems experience.
What we offer:
- Competitive remuneration package on offer.
- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
- Development and training within a respected global OEM company.
- Access to salary packaging options to allow you to maximize your after-tax income.
- Employee Assistance Program for employees and immediate family.
- Purchased annual leave options.
- Paid Parental Leave.
- Access to a recognition and benefits platform.
- Involvement with community and charity initiatives.
- Annual flu vaccination.
As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
We kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.
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