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Product Support Training Professional
3 weeks ago
We are seeking a talented individual to fill the role of Product Support Training Specialist in our organization.
This position will play a pivotal role in our transition to 3DX, requiring a high level of technical expertise and excellent communication skills.
Key Responsibilities:- Delivery of instructor-led training sessions across multiple sites
- Performance of train-the-trainer and mentoring tasks for BDA programs
- Analysis of lesson framework needs and design of in-person and online training solutions, including the creation of short how-to videos
- Conduct continuous improvement tasks on 3DX courseware, pilot new courses with innovative processes
- Collaboration with business partners to support testing and development of new processes and technologies
- Assistance with testing and validation of 3DX changes to ensure they meet functional and performance requirements
- Technical support to users on 3DX and processes
- Staying current with industry trends, technologies, and best practices in PLM and training delivery
- Experience using PLM tools (3DX, eMatrix, Enovia, Teamcenter) or equivalent
- Qualification or equivalent experience in systems engineering, aviation maintenance, software development, or configuration management
- Qualification or experience in the delivery and/or development of technical training
- A confident public speaker with strong communication and interpersonal skills