Customer Service Delivery Driver

2 weeks ago


Rockhampton, Queensland, Australia Coles Full time

At Coles, we're committed to providing great customer experiences that exceed our customers' expectations. As a Customer Service Agent (CSA) in our Delivery Team, you'll play a vital role in helping us achieve this goal.

About the Role

You'll be responsible for safely navigating your local neighbourhoods to deliver customer orders to their homes during the day or night. This involves driving our iconic Coles vans and helping with picking and packing orders to the highest standard, ready for delivery.

About You and Your Skills

  • A commitment to providing excellent customer service by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Driver's Licence and a safe driving record, as you'll need to undergo a police history check and driving history check
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • Physical stamina to be active, as you'll be on your feet, lifting, and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)

We're looking for a motivated and reliable individual who is passionate about delivering exceptional customer experiences. If you're a team player who is comfortable working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

At Coles, we're committed to creating a workplace that is safe, respectful, and inclusive for all our team members. We're continuing to build a gender equitable team and a culture that is just as diverse, inclusive, and welcoming as the communities we serve.

As a valued member of our team, you'll have access to a range of benefits, including flexible work arrangements, additional leave, and parental leave entitlements. We're committed to supporting our team members' wellbeing and professional development, and we celebrate their contributions to our success.



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