Client Experience Lead
7 days ago
Our organization is seeking a skilled professional to drive customer success and satisfaction by leading the delivery of high-quality engagement services. This includes orchestrating successful customer experiences, delivering value-added solutions, and ensuring follow-up services meet or exceed expectations.
Key Responsibilities:- Foster a passion for excellence and lead by example to achieve sales and delivery mission
- Collaborate with sales counterparts to understand customer needs and deliver tailored solutions that exceed expectations
- Identify opportunities for new services by understanding potential use-cases and addressing them effectively
- Accountable for meeting/exceeding Professional Services and Training bookings and revenue targets
- Articulate relevant customer success stories, services offerings, and metrics demonstrating value to the customer
- Consult with clients to analyze engagement scope, requirements, time, cost, and benefits
We aim to foster a diverse and inclusive culture where everyone can excel in their roles and contribute to our organization's success.
Databricks relies on its Data Intelligence Platform to unify and democratize data, analytics, and AI. With over 10,000 organizations worldwide using its platform, Databricks strives to provide innovative solutions and services that meet evolving customer needs.
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