Current jobs related to IT Help Desk Technician - Kemps Creek, New South Wales - Techtronic Industries

  • Service Desk Support Specialist

    3 weeks ago

    Kemps Creek, New South Wales, Australia Techtronic Industries Full time

    About Techtronic IndustriesTechtronic Industries (TTI) is a global leader in quality consumer and professional products, serving the home improvement and construction industries. Our brands, including MILWAUKEE, RYOBI, AEG, and VAX, are recognized worldwide for their heritage, quality, and innovation.Job SummaryWe are seeking a Service Desk Support Engineer...

  • Reliability Maintenance Engineer

    3 weeks ago

    Kemps Creek, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Reliability Maintenance Engineer to join our team at Amazon Commercial Services Pty Ltd. As a key member of our Reliability Maintenance Engineering team, you will be responsible for leading the technical team in providing a proactive and reactive maintenance service on all operational equipment...

  • Reliability Maintenance Engineering Supervisor

    5 days ago

    Kemps Creek, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

    About the RoleWe are seeking a Senior Reliability Maintenance Engineering Technician to join our team at our Robotics Fulfillment Center in Kemps Creek, Australia.This is a full-time hourly role based on a day/night shift pattern, working 4 days/12-hour shifts.Key ResponsibilitiesSupervise and lead Maintenance Technicians by motivating, providing guidance...

  • Senior Reliability Maintenance Engineer

    2 weeks ago

    Kemps Creek, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Reliability Maintenance Engineering Technician to join our team at Amazon's Robotics Fulfillment Center in Kemps Creek. This is a full-time hourly role based on a day/night shift pattern, working 4 days/12 hours shift.The successful candidate will lead the technical team in providing both reactive and...

  • Reliability Maintenance Engineering Lead

    2 weeks ago

    Kemps Creek, New South Wales, Australia Amazon Full time

    We are seeking a highly skilled and experienced Maintenance Supervisor to lead our Reliability Maintenance Engineering (RME) team at our Robotics Fulfillment Center in Kemps Creek.This is a full-time hourly role based on a day/night shift pattern, working 4 days/12 hours shift.The successful candidate will be responsible for supervising and leading a team of...

  • Service Desk Support Engineer

    3 months ago

    Kemps Creek, Australia Techtronic Industries Full time

    Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling...

  • Maintenance Supervisor

    5 months ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    Formal trade qualification Fitter/Turner (Cert lll in Engineering Mechanical Trade) or current electrical trade license (Cert lll in Electrotechnology) - Experience in a maintenance focused role, skilled in electrical or mechanical disciplines - Experience in mentoring and developing junior technicians - Experience in automation or complex MHE environments -...

  • Maintenance Supervisor

    5 months ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    We are looking to hire a Senior Reliability Maintenance Engineering (RME) Technician to join the team at our Robotics Fulfillment Center (FC) in Kemps Creek. This is a full time hourly role based on day/night shift pattern, working 4 days/12hs shift. This role leads the technical team in providing both a reactive and pro-active maintenance service on all...

  • Maintenance Supervisor

    1 month ago

    Kemps Creek, Australia Amazon Full time

    DESCRIPTIONWe are looking to hire a Senior Reliability Maintenance Engineering (RME) Technician to join the team at our Robotics Fulfillment Center (FC) in Kemps Creek. This is a full time hourly role based on day/night shift pattern, working 4 days/12hs shift. This role leads the technical team in providing both a reactive and pro-active maintenance service...

  • Library Technician

    7 months ago

    Armstrong Creek, Australia Geelong Lutheran College Full time

    Position Description **Library Technician **Position Title **Library Technician **Reports To **Resource Centre Coordinator **College Objective **At Geelong Lutheran College it is expected that each staff member will support the Christian ethos of the school. A good example for Christian living is to be given to students and parents by words and...

  • Lab Technician

    4 weeks ago

    Cedar Creek, Australia Fulton Hogan Full time

    Job Posting End DateNovember 9, 2024Job LocationCedar CreekJob DescriptionFor over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in a range of environments, creating, connecting, and caring for communities across Australia and New Zealand.What’s on offer?An exciting...

  • Lab Technician

    2 months ago

    Cedar Creek, Australia Fulton Hogan Full time

    Job Description For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in a range of environments, creating, connecting, and caring for communities across Australia and New Zealand.   What’s on offer? An exciting opportunity exists for a Laboratory...

  • Technician Installation Specialist

    1 week ago

    Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi is one of Australasia's largest and most trusted retailers, specialising in consumer electronics, home entertainment, small appliances, and white goods.We strive to deliver the most extensive range, cheapest prices, and genuine service to customers every day.The heart of our business is our people and we foster a culture that...

  • Teacher Librarian

    2 weeks ago

    Kemps Creek, Australia Catholic Schools Parramatta Diocese Full time

    ** Full Time, permanent position, commencing term 1, 2025 The School  Emmaus Catholic College strives to be authentically Catholic in its identity, while ensuring the best possible learning and teaching for the whole person as part of a rich tradition of Catholic education. Emmaus offers staff and students a tranquil setting for learning. Surrounded by...

  • Senior Soil Technician

    5 days ago

    Eastern Creek, Australia Fulton Hogan Full time

    Job Posting End DateDecember 2, 2024Job LocationEastern CreekJob DescriptionOur people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulates what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect...

  • Construction Materials Laboratory Technician

    2 months ago

    Eastern Creek, Australia Fulton Hogan Full time

    Job Description Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulates what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone. What’s on offer? We are looking for an experienced...

  • Construction Materials Laboratory Technician

    2 months ago

    Eastern Creek, Australia Fulton Hogan Full time

    Job Posting End DateOctober 16, 2024Job LocationEastern CreekJob DescriptionOur people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulates what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect...

  • Cert II Tyre Technician

    3 months ago

    Hail Creek, Australia Otraco Full time

    Otraco International is the world's leading provider of Earthmover/Off-road tyre management services to the mining industry. For over 50 years our world-class credentials are based on a proven ability to reduce the cost of earthmover tyre operation for major, blue chip, mining companies while maximising productivity and enhancing safety. For over 50 years,...

  • Service Coordinator

    5 months ago

    Eastern Creek, Australia Independent Living Specialists (ILS) Full time

    **Independent Living Specialists (ILS)** has evolved over the last 18 years to be the largest supplier of Assistive Technology equipment in Australia. We have 60 stores and over 800 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint. An opportunity is now available for a **Permanent...

  • Truck Driver Position

    4 weeks ago

    Eastern Creek, Western Australia 1800DRIVERS Full time

    Job Title: HC Local Truck DriverWe are seeking a reliable and skilled truck driver to join our team as a local recovery technician. This is an ongoing role with flexible work options, including part-time and full-time positions.Key Responsibilities:Collect and return damaged, but still roadworthy, trucks to clientsPerform yard movement tasksWork in a...

  • Receptionist/admin Assistant

    5 months ago

    Albany Creek, Australia Queensland Physiotherapy Full time

    **Join the QP Family as Our Newest Receptionist!** Are you a dynamic, bubbly individual with a passion for helping others? Queensland Physiotherapy, a growing allied health clinic in Albany Creek, QLD, is looking for a friendly and professional junior front desk admin to join our team full-time. If you're aged between 18 and 24 and have been out of work for...

  • Customer Service Team Member

    4 weeks ago

    Bull Creek, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...

  • Installation Specialist

    1 week ago

    Wolli Creek, Australia JB Hi-Fi Full time

    About the OpportunityWe're seeking skilled subcontractors to join our team as Installation Specialists, providing top-notch installation and setup services for customers. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences, ensuring our customers get the most out of their technology.Key ResponsibilitiesAs an...

IT Help Desk Technician

2 months ago

Kemps Creek, New South Wales, Australia Techtronic Industries Full time
About the Role

We are seeking a highly skilled Service Desk Support Engineer to join our team at Techtronic Industries. As a key member of our IT department, you will be responsible for providing top-notch support to our onsite and remote staff, ensuring that they have the tools and resources they need to succeed.

Key Responsibilities:

  • Install and configure hardware and software to meet the needs of our staff
  • Manage and maintain our warehouse devices, including scanners and label printers
  • Respond to tickets in a timely and efficient manner, adhering to our Service Level Agreement (SLA) guidelines
  • Record and document the help desk request process, including actions taken and final resolutions
  • Repair and replace equipment as needed, ensuring minimal downtime for our staff
  • Provide onsite and remote support to end users, including assistance with AV setups and new workstation deployments
  • Test and evaluate new technology to ensure it meets our business needs
  • Create documentation for staff training purposes, ensuring that they have the knowledge and skills needed to succeed
  • Resolve Tier 1 support tickets, escalating complex issues to senior engineers as needed

Requirements:

  • Degree in Computer Science or Associate Degree with a minimum of one year of technical support experience
  • A+, Net+, and ITIL certification highly desirable
  • Excellent customer service skills, with a strong focus on empathy and communication
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical staff
  • Strong interpersonal skills, with the ability to build relationships with staff at all levels of the organization
  • Reliable and self-motivated, with a strong work ethic and commitment to excellence
  • Solid understanding of computers, networks, and software, with experience using MS Office applications
  • High attention to detail, with a focus on quality and accuracy
  • Experience in management and working with vendors for break-fix and servicing issues

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, including paid parental leave and employee assistance program
  • Generous discounts on company products, with opportunities to purchase equipment and software at a discounted rate
  • Recognition programs and social events to celebrate our team's achievements