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Lead Customer Experience Specialist
2 weeks ago
We are seeking a talented and passionate individual to lead our team at the Noarlunga Centre store in Australia.
About Our TeamWe strive to inspire the emerging generation through a captivating connection to sport, music, and fashion.
The RoleThis role operates Sunday to Thursday with varying hours. As a customer experience leader, your mission is to deliver great in-store experiences, inspire your team, and drive performance.
Key Responsibilities:- Coach and inspire your team to create exceptional customer experiences that build loyalty to our brand.
- Drive the team with passion and purpose, coaching them to cultivate high performance.
- Assist in overseeing the day-to-day operations of your store, manage the team to achieve financial targets, and ensure visual merchandising excellence.
- In the absence of management, you are the first point of contact for your team, ensuring our customers receive great in-store service that meets our standards.
- Work in a dynamic business and engage with leading sports fashion brands.
- Training and development opportunities to kickstart, evolve, and shape your career.
- Opportunity to progress across all areas of the business in a wide array of roles.
- Staff discount.
- Access to our Employee Assistance Program & Mental Health champions.
- One month paid parental leave for full-time employees.
