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Institutional Banking Client Services Associate

2 months ago


Perth, Western Australia CommBank Full time
About the Role

We are seeking a highly motivated and detail-oriented Associate to join our Institutional Banking Client Services team. As a key member of our team, you will be responsible for providing exceptional client service and support to our Institutional Banking clients.

Your primary focus will be on managing client queries and needs, providing timely and accurate solutions, and building strong relationships with our clients. You will work closely with our team to deliver Transaction Banking solutions and ensure seamless client experiences.

Key Responsibilities
  • Manage client queries and needs, providing timely and accurate solutions
  • Build strong relationships with clients and internal stakeholders
  • Collaborate with the team to deliver Transaction Banking solutions
  • Identify and escalate complex client issues to the team lead
Requirements

To be successful in this role, you will need to have:

  • Experience working with Transactional Banking products or services
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic environment with tight deadlines
  • Knowledge of Transaction Banking solutions and products
About Us

At CommBank, we are committed to building a diverse and inclusive workforce that reflects the customers, businesses, and communities we serve. We offer a range of benefits and opportunities for career growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional client service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.