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Regional Service Delivery Officer
2 weeks ago
Regional Service Delivery Officer
">We are seeking an experienced Regional Service Delivery Officer to join our team. As a key member of our Regional Services Team, you will provide frontline service delivery and hearing support to Members and users at VCAT Community Based Venues and other suitable locations.
">This role involves frequent travel to support VCAT hearings at regional venues that may require overnight stays.
You will be responsible for coordinating onsite and digital proceedings, providing hearing support for VCAT Members and parties, developing and maintaining effective and positive working relationships with internal and external stakeholders, performing statutory delegated functions, and operating and accurately maintaining case management systems.
About You
">To be successful in this role, you will need to demonstrate experience in establishing and maintaining strong stakeholder relationships, both internally and externally.
You should have the ability to assist frontline users with an approach aligned to service excellence, maintain service and data statistics using computer systems, and possess strong organisational capability.
How to Apply
">Please submit your application, including your resume, to enable us to consider your qualifications for this position.
">About Us
">We value diversity and inclusivity in our workforce and encourage applications from candidates who reflect the community we serve.
">We aim to create a workplace culture that is inclusive, respectful, and supportive of all employees.
