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Unlock Your Sales Potential as a Customer Service Expert
2 weeks ago
Unlock Your Sales Potential as a Customer Service Expert
">Are you passionate about delivering exceptional customer experiences and driving sales success? We're seeking a motivated and customer-oriented professional to join our team on a casual basis.
">- A competitive hourly rate, generous incentive scheme, and opportunities to maximise your income based on exceptional performance
- Ongoing training and development, same-day pay via financial wellbeing provider, and employee referral program
- Access to international brand with opportunities to work nationally and globally, mental health and wellbeing initiatives, and great culture
- Employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor, and more
Key Responsibilities:
- Greet customers, assist them in renting vehicles based on preferences and needs, process rental agreements accurately and efficiently
- Address customer inquiries and concerns promptly and professionally, inspect vehicles before and after rental periods, noting any damages
- Maintain knowledge of current promotions, services, and products to assist with sales efforts, build strong customer relationships to encourage repeat business and referrals
- Detailing and cleaning vehicles to business quality standards, refuel and transport vehicles
Requirements:
- Previous experience in sales, customer service or retail, car rental experience is highly desirable
- Strong communication skills and ability to interact with customers, computer literacy skills required
- Ability to work efficiently in a fast-paced, high-pressure environment, flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid Australian driver's license with a clean driving record, current and ongoing Australian work rights
- A positive can-do attitude
