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Salesforce and ZoomInfo Administrator
2 months ago
We are seeking an experienced and analytical Salesforce and ZoomInfo Administrator to join our team at Hubstaff. As a key member of our marketing and growth team, you will be responsible for managing and customizing the Salesforce and ZoomInfo platforms to meet the needs of our organization.
Key Responsibilities- Customize and configure Salesforce and ZoomInfo to meet the organization's needs
- Create and manage user accounts, profiles, roles, and permission sets
- Oversee data quality, data imports, data exports, and data cleansing activities to maintain accurate and up-to-date information in Salesforce and ZoomInfo
- Implement and manage sales and marketing automation processes using workflows, process builder, and flows
- Manage data quality and integrity within Salesforce and ZoomInfo, including data imports, exports, and data cleansing
- Work on integrating Salesforce and ZoomInfo with other systems and applications, as well as setting up automation processes using tools like workflows, process builder, and automation tools
- Provide training and support to users on how to effectively use Salesforce and ZoomInfo
- Collaborate with stakeholders to gather requirements for new features and enhancements
- Create and maintain reports and dashboards in Salesforce and ZoomInfo to provide insights into key performance metrics and help drive data-driven decision-making
- Keep up-to-date with Salesforce and ZoomInfo updates and best practices to optimize the platform's performance
- Troubleshoot and resolve issues related to Salesforce and ZoomInfo functionality
- 3+ years proven work experience as a Salesforce and ZoomInfo Administrator
- Bachelor's degree holder in Computer Science, Information Technology, or a related field
- Strong understanding of Salesforce and ZoomInfo platforms and best practices
- Understanding of sales and marketing best practices, as both Salesforce and ZoomInfo are used primarily for these teams
- Salesforce and ZoomInfo Administrator certification is preferred
- Able to work during Australian business hours
- Ability to solve problems creatively and logically
- Strong attention to detail and a commitment to delivering high-quality work
- Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders