Support Coordinator Role

2 weeks ago

Sydney, New South Wales, Australia beBeeCare Full time $60,000 - $80,000
After Hours Service Assistant
This role plays a vital part in ensuring customers receive timely support and service outside of regular office hours. Key responsibilities include handling after-hours calls, coordinating urgent care requests, and providing support to field staff and customers.

Key Qualifications
  • Proven experience in coordinating in-home or community-based support services
  • A strong customer service mindset and the ability to stay calm under pressure
  • Understanding of Consumer Directed Care and/or Person-Centred Practices
  • Excellent communication skills—both written and verbal
  • Strong computer skills, with confidence using MS Word, Outlook, and PowerPoint
  • Experience using care or information management systems is an advantage

Benefits
  • A flexible, work-from-home opportunity
  • Part of a caring, supportive team
  • The chance to make a real difference in your community
  • A key role in delivering high-quality support outside normal business hours

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