Service Delivery Specialist
2 weeks ago
Field Service Technician Job Description
We are seeking a skilled Field Service Technician to join our team. This is an exciting opportunity for someone who enjoys working in a dynamic environment and providing technical support to customers.
Key Responsibilities
- Diagnose and resolve technical problems, ensuring customer satisfaction and meeting service level agreements.
- Perform equipment upgrades, modifications, and game changes at customer sites.
- Investigate and resolve complex system faults, and perform repair work as required.
- Conduct routine preventive maintenance to ensure optimal equipment performance.
Requirements
- Excellent problem-solving and fault diagnostic skills.
- Proven ability to work independently and collaboratively as part of a team.
- Demonstrate strong technical competencies and proficiency in computer systems.
- Strong interpersonal and communication skills to effectively interact with customers and colleagues.
Why This Role Matters
This position plays a vital role in ensuring the smooth operation of our services and supporting our customers. As a Field Service Technician, you will have the opportunity to make a positive impact on our customers' experience and contribute to the success of our organization.
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