
Head of Operational Excellence
1 week ago
We are seeking an exceptional leader to oversee and coordinate operational functions across the organization. Reporting to the Chief Operating Officer, you will play a crucial role in ensuring smooth cross-departmental execution and driving operational excellence.
- Key Responsibilities:
- Lead high-performing operational teams to deliver outstanding results.
- Develop and implement clear KPIs and reporting frameworks to drive performance management.
- Ensure seamless collaboration between departments to reduce friction and improve execution speed.
- Identify and roll out technology-driven initiatives to deliver material efficiency and performance gains.
- Oversee process optimization projects to reduce costs, increase speed, and improve customer experience.
- Implement and maintain tools, systems, and workflows that enable scalability and visibility.
- Partner with senior leadership on strategic planning and execution of high-impact operational initiatives.
Requirements:
- Proven track record of leading operational teams and delivering results.
- Excellent communication and collaboration skills.
- Ability to develop and implement clear KPIs and reporting frameworks.
- Experience with process optimization and technology implementation.
- Strong business acumen and strategic thinking.
What We Offer:
- A dynamic and forward-thinking work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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